SBI Customers Experience OTP and SMS Disruptions on YONO App
SBI customers face OTP/SMS issues on Yono app; these services impacted
The Economic Times
Image: The Economic Times
State Bank of India (SBI) has announced that customers are facing intermittent disruptions in OTP and SMS services on its YONO app. The bank expects these services to be restored by 5:45 PM on April 17, 2026, and advises users to utilize other digital banking options in the meantime.
- 01SBI's YONO app is experiencing OTP and SMS service disruptions.
- 02The bank expects services to be restored by 5:45 PM on April 17, 2026.
- 03Customers may face difficulties completing transactions requiring OTP or SMS authentication.
- 04Similar issues were reported on April 16, 2026.
- 05Users are advised to use alternative digital banking channels.
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The State Bank of India (SBI) has reported that its YONO app is currently experiencing intermittent disruptions affecting OTP (One-Time Password) and SMS-based services. Customers may find it challenging to complete transactions that require these authentication methods. SBI has assured users that the issue is temporary and anticipates that services will be restored by 5:45 PM on April 17, 2026. This disruption follows similar issues reported on April 16, 2026. In the meantime, the bank encourages users to utilize other digital banking channels to carry out their transactions.
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Customers relying on the YONO app for transactions may face delays and inconveniences due to the service disruptions.
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