The district consumer disputes redressal commission-I in Chandigarh has mandated Sagar Ratna Restaurants Pvt Ltd to pay ₹50,000 (approximately $600 USD) to Dr. Jagjiwan Kumar Bansal and his wife Sarita after they found a live lizard in their channa bhatura on June 14, 2022. The commission awarded ₹40,000 for mental agony and ₹10,000 for litigation costs, emphasizing that serving unhygienic food is a violation of consumer rights. The couple had reported the incident to restaurant staff and police, leading to a sealed food sample for laboratory testing. Although the lab report did not mention the lizard, it declared the channa sub-standard due to a harmful coloring agent. The UT health department also filed a complaint under the Food Safety & Standards Act, citing unhygienic conditions. The commission dismissed the restaurant's defense that the lizard could have entered from the common area, stating that the presence of a reptile in served food indicates negligence. The ruling underscores the critical importance of consumer rights to safe food and public health.