Karnataka Court Orders FIR Against KLM Officials After Family Denied Boarding at Bengaluru Airport
Family Denied Boarding At Bengaluru Airport After Rs 49 Lakh Spend; FIR Against Airline CEO
News 18
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A family of eight was denied boarding at Bengaluru's Kempegowda International Airport despite holding valid tickets worth ₹49 lakh ($60,000 USD) for a flight to Peru. Following their complaint, a Karnataka court has ordered an FIR against senior officials of KLM Royal Dutch Airlines, including the CEO, due to confusion over visa requirements.
- 01Family of eight denied boarding despite valid tickets worth ₹49 lakh ($60,000 USD).
- 02Incident occurred on June 19, 2024, at Bengaluru airport.
- 03Court ordered FIR against KLM executives due to alleged misinterpretation of visa rules.
- 04The family claims they met entry requirements for Peru with their existing visas.
- 05Subsequent travel issues arose for the family due to being 'red-flagged' by the airline.
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A family from Salem, India, was denied boarding at Bengaluru's Kempegowda International Airport for a flight to Peru on June 19, 2024, despite holding valid tickets costing ₹49 lakh (approximately $60,000 USD). The family, led by JS Sathishkumar (chairman of a medical institution), arrived early at the airport and completed all necessary formalities. However, they were informed shortly before departure that they could not board due to a supposed lack of a Peruvian visa. Sathishkumar contends that Indian passport holders with valid visas from certain countries, including the United States and those in the Schengen area, are exempt from needing a separate visa for Peru. Following the incident, the Karnataka court directed police to file an FIR against senior officials of KLM Royal Dutch Airlines, including the CEO and COO. The family reported that their troubles continued post-incident, as they faced scrutiny during subsequent international travels, including being questioned in Singapore and Australia about a supposed deportation from Peru, which they had never visited.
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This incident raises concerns about airline policies and the interpretation of visa regulations, potentially affecting travelers' experiences and rights.
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