Telecom Regulator Orders Reliance Jio to Cease Discriminatory Tariff Practices
Telecom regulator orders Reliance Jio to stop ‘discriminatory’ tariff practices
Mint
Image: Mint
The Telecom Regulatory Authority of India (Trai) has ordered Reliance Jio to stop certain tariff practices deemed discriminatory and lacking transparency. Jio must comply by April 14, 2025, by publishing all tariff plans and restructuring device-specific offers to ensure accessibility across all platforms.
- 01Trai identified Reliance Jio's tariff practices as discriminatory and lacking transparency.
- 02Jio has until April 14, 2025, to comply with the regulator's directives.
- 03The regulator's concerns arose from a probe into Jio's discontinuation of entry-level prepaid plans.
- 04Device-specific tariffs were flagged as discriminatory, limiting consumer access.
- 05Non-compliance could result in fines up to ₹2 lakh (roughly $2,400 USD) per day.
Advertisement
In-Article Ad
The Telecom Regulatory Authority of India (Trai) has directed Reliance Jio, the largest telecom operator in India with over 500 million subscribers, to halt certain tariff practices identified as discriminatory and lacking transparency. Jio must comply by April 14, 2025, by making all tariff plans available across various platforms, including its retail stores and app. This directive follows a probe initiated in August 2025 regarding Jio's discontinuation of entry-level prepaid recharge plans, which were found to be available only through select channels. Trai criticized Jio's device-specific tariffs for being discriminatory, as they restrict access to certain plans based on the device used. Failure to comply with Trai's directives could lead to penalties of up to ₹2 lakh (approximately $2,400 USD) for each day of continued non-compliance, emphasizing the importance of transparency in telecom practices.
Advertisement
In-Article Ad
Consumers will benefit from increased access to tariff plans, as Jio is required to make all offers available across multiple platforms, reducing the need for physical store visits.
Advertisement
In-Article Ad
Reader Poll
Do you believe telecom regulators should impose stricter rules on tariff transparency?
Connecting to poll...
More about Telecom Regulatory Authority of India
Read the original article
Visit the source for the complete story.