A Karnataka court has ordered the registration of a First Information Report (FIR) against KLM Royal Dutch Airlines following an incident where a family of eight was denied boarding at Bengaluru airport. The family had purchased eight non-refundable business class tickets worth approximately ₹49 lakh (around $60,000 USD) for a journey to Peru scheduled for June 2024. Despite arriving early and completing check-in procedures, they were informed just before departure that they could not board due to the absence of a Peruvian visa, according to airline staff. Under the Directorate General of Civil Aviation (DGCA) rules in India, passengers denied boarding are typically entitled to a refund and possible compensation if the airline is at fault, such as in cases of overbooking. If the denial is due to the passenger's fault, refunds depend on the ticket type, which may be non-refundable. Additionally, passengers who voluntarily give up their seats may negotiate benefits like cash compensation or upgrades while still retaining refund options.