Air India is undergoing a significant transformation as it invests approximately $400 million (₹3,622 crore) to upgrade its aircraft interiors and enhance passenger experience. The airline will introduce eight retrofitted Boeing 787-8 planes with modern amenities, including business class suites featuring sliding privacy doors and improved seat controls. Additionally, Air India plans to induct six new wide-body aircraft and open luxurious airport lounges in major cities such as San Francisco and New York. Chief Customer Officer Rajesh Dogra emphasized that these upgrades are crucial for attracting premium passengers, which will help the airline increase ticket prices and boost revenue. The net promoter score, a key indicator of customer satisfaction, has shown a significant rise following the introduction of new interiors, indicating positive feedback from travelers. As Air India continues to modernize its fleet and services, it aims to solidify its position in the competitive aviation market.