Argos Faces Backlash Over Credit Card Changes Starting April 2026

Original: Argos bringing in rule change from April - and shoppers are furious

Birmingham Live•Mar 9, 20262 min

In a Nutshell

Argos, owned by Sainsbury's, is set to implement significant changes to its credit services starting April 2026, transitioning Argos Card accounts to Argos Pay. Customers will no longer be able to use these cards for in-store purchases at Sainsbury’s, sparking frustration among shoppers who relied on them for emergencies.

Key Points

01Argos is transitioning from Argos Card accounts to Argos Pay in April 2026.
02Customers will lose the ability to use Argos cards for purchases at Sainsbury's and its petrol stations.
03Shoppers express frustration, citing the card as a financial lifeline.
04Sainsbury's assures customers that there are no immediate changes and will keep them informed.
05NewDay Ltd. will take over Argos Financial Services, promising enhanced digital offerings.

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Full Summary

Argos, the popular UK retailer owned by Sainsbury's, is facing backlash from customers due to a major change in its credit services. Starting in April 2026, Argos Card accounts will be updated to Argos Pay, which will eliminate the ability to use these cards for in-store purchases at Sainsbury's supermarkets and petrol stations. Many shoppers have expressed their anger and disappointment, describing the Argos card as a crucial financial resource during emergencies. One shopper remarked, 'The only reason I had an Argos card, for when an emergency arose.' Sainsbury's spokesperson reassured customers that there are no immediate changes and they will be kept informed throughout the transition. Sainsbury's CEO Simon Roberts emphasized that partnering with NewDay Ltd. is part of their strategy to enhance financial services, while NewDay's CEO John Hourican highlighted the opportunity to improve customer service for the two million customers transitioning to their platform.

Key Figures

April 2026

Date when changes to Argos credit services will take effect

two million

Number of customers transitioning to NewDay Ltd.

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Why It Matters

The change will affect customers who relied on Argos cards for food shopping and emergencies, potentially leading to financial strain for some families.

Who is affected

Argos cardholders and Sainsbury's shoppers who used the card for purchases.

What to know

Customers should prepare for the transition and consider alternative payment methods for their shopping needs.

FAQ

Starting in April 2026, Argos Card accounts will transition to Argos Pay, and customers will no longer be able to use these cards for purchases at Sainsbury's.

Customers are frustrated because they relied on Argos cards for financial emergencies and shopping at Sainsbury's.

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