The consumer justice system in India faces significant challenges, as highlighted by the South Goa District Consumer Disputes Redressal Commission's issuance of a bailable arrest warrant against Ola Electric Technologies founder Bhavish Agarwal in February 2026. This unprecedented move stemmed from Agarwal's failure to appear regarding a consumer complaint about a faulty scooter. The Bombay High Court later stayed the warrant, citing jurisdictional overreach. The Consumer Justice Report (CJR) 2026, released by the India Justice Report, reveals alarming institutional gaps within consumer commissions, with 30-50% of president positions and 40% of member positions vacant in 2025. These vacancies contribute to a backlog of cases, with over 35% pending for more than three years in some commissions. The report also notes that only two out of 19 State Consumer Disputes Redressal Commissions (SCDRCs) had a full complement of members for five consecutive years. Despite a budget allocation of ₹686.4 crore (approximately $83 million USD) for consumer commissions between 2021-2025, the funding is insufficient to address the growing number of consumer grievances. Additionally, mediation, a key provision of the Consumer Protection Act (CPA), remains largely underutilized, with only 20% of referred cases resulting in settlements. To restore faith in the consumer protection system, it is crucial for the government to fill vacancies promptly and ensure the establishment of commissions in all districts.