Pune's MY EV SERVICE Revolutionizes Electric Vehicle After-Sales Support
Startup Mantra: How Pune is leading India’s EV post-sales revolution
Hindustan Times
Image: Hindustan Times
In Pune, India, Ashwini Tiwary has launched MY EV SERVICE to address the critical after-sales service gap for electric vehicles (EVs). With the growing EV market, the initiative aims to provide quick roadside assistance and multi-brand servicing, enhancing user confidence and adoption across the region.
- 01MY EV SERVICE addresses the significant after-sales service gap for electric vehicles in Pune.
- 02The platform offers roadside assistance within 30 minutes and repairs within 24 hours.
- 03Currently, there are only 10 to 15 authorized EV service centers in Pune for over 300,000 EVs.
- 04Ashwini Tiwary has invested ₹30 lakh and aims to raise ₹50 lakh for expansion.
- 05The company plans to establish 80 service centers across Maharashtra and over 400 nationwide.
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In Pune, Maharashtra, Ashwini Tiwary has launched MY EV SERVICE to tackle the pressing after-sales service challenges faced by electric vehicle (EV) owners. Since the rise of EV adoption, Tiwary observed a significant gap in after-sales support, with only 10 to 15 authorized service centers available for over 300,000 EVs in the region. Users often face long wait times for repairs, lack of roadside assistance, and untrained mechanics attempting repairs. To address these issues, MY EV SERVICE offers an app-based solution that connects EV owners with trained mechanics for roadside assistance within 30 minutes and repairs within 24 hours. The platform operates on a network of 15 multi-brand service centers across Pune, with plans to expand to 80 centers in Maharashtra and ultimately over 400 centers across India. Tiwary has invested ₹30 lakh in the venture and is seeking to raise ₹50 lakh in funding to enhance technology and marketing efforts. The initiative aims to build a trust-based infrastructure for EV users, promoting greater adoption and confidence in electric mobility.
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MY EV SERVICE aims to significantly improve the after-sales experience for EV owners, reducing wait times for repairs and increasing accessibility to services.
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