During a review meeting on April 6, 2026, S. Ramsundar Reddy, the Collector of Vizianagaram district in Andhra Pradesh, India, instructed officials to take a proactive approach in resolving public grievances. He highlighted the inefficiencies in the Public Grievance Redressal System, noting that many petitioners are often required to visit government offices multiple times without clear updates on their petitions. Reddy stressed that direct communication with petitioners would not only clarify the status of their grievances but also foster trust in the administration. He personally addressed a pension enhancement request from Sabbavarapu Pothuraj, a physically challenged individual seeking to increase his pension from ₹6,000 to ₹15,000 due to medical reasons. Reddy assured that he would review the request in accordance with the relevant rules and regulations. The meeting included participation from Joint Collector Sedhu Madhavan and Vizianagaram District Revenue Officer Ch. Sattibabu.