Nationwide Building Society Updates Account Access Rules and Expands Support Services
Nationwide update for anyone with a current or savings account
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Nationwide Building Society has updated its account access rules, allowing customers to view and download statements for the last 36 months through its app and internet banking. Additionally, it is expanding dementia support clinics to more locations, providing free assistance for those affected by the condition.
- 01Customers can now access statements from the last 36 months via the Nationwide app or internet banking.
- 02For statements older than 36 months, customers can initiate a chat or call Nationwide for assistance.
- 03Nationwide is expanding its dementia support clinics, offering free consultations for affected individuals.
- 04Trial clinics will be held at various locations, including Sheffield and Dewsbury, starting in May.
- 05The clinics are open to anyone, not just Nationwide members, and are run by trained nurses from Dementia UK.
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Nationwide Building Society has clarified its account access rules, enabling customers to view and download current account, savings account, and credit card statements from the last 36 months through its app and internet banking. For statements older than this period, customers can initiate a chat on the banking app or call Nationwide at 03457 302011 for assistance. In addition to these updates, Nationwide is expanding its dementia support clinics, which offer free consultations to anyone affected by dementia. The clinics, run by Dementia UK’s Admiral Nurses, will be trialed at several locations, including Sheffield and Dewsbury, starting in May. These appointments can be conducted in person or over the phone, addressing various concerns related to dementia, such as diagnosis and care advice.
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The updates and expansions mean easier access to financial information for customers and enhanced support for individuals affected by dementia.
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