Smartworks, India's largest managed workspace platform, is capitalizing on a structural shift in the managed office sector, which is increasingly favored by enterprises due to a shortage of Grade A office supply. Co-founder Harsh Binani notes that the trend has evolved from short-term solutions to long-term outsourcing strategies, particularly among large Global Capability Centers (GCCs) and Fortune 500 companies. Currently, Smartworks operates over 15 million sq. ft. and aims to add 3 million sq. ft. annually through large-campus formats, enhancing operational efficiencies and securing better lease terms. The company has established a presence in 14 cities, with a focus on key markets like Mumbai, Bengaluru, and Hyderabad, reflecting a diversified strategy to meet client demands. Notably, 31% of its revenue stems from multi-city contracts, showcasing strong client relationships and retention rates of around 93%. The flexible workspace model is gaining traction, with 60-70% of companies either adopting or evaluating flexible solutions, indicating significant growth potential in the sector.